Author Archives: Jaime

Big data is all about large datasets. Modern datasets are so large and complex that you need special software to extract any information. The internet is a classic example of big data. In fact, the amount of information online today is so vast that it would be impossible for anyone to see it all within…

With all the social media platforms and ways of connecting today, I’m constantly wondering what are the latest and greatest marketing strategies in the industry. What time should I post? How do I get more likes and shares? Does the content need to be revisited, again? Is our image the right one? I’m sure every…

As of 2018, the US spent about 17% of its Gross Domestic Product (GDP) on healthcare. In addition, the US spends, on average, two-and-a-half times more compared to a majority of other developed nations, while allocating almost 60% less on social services (https://stats.oecd.org). Not surprisingly, average life expectancy lags behind most European nations by more…

Switching to a new EHR? Transitioning from one system to another is a chance to reset your healthcare organizational goals. However, switching systems or simply trying to optimize the system you currently have can be a daunting project. Given the high rate of IT project failures, it is no wonder that so many healthcare organizations…

I am writing this insight while sitting in the comfort of my own home. My setting is quiet and bright and composed of all of the things I need to work effectively. Where I am sitting has the creature comforts and open space that I use to help keep my mind focused and sharp. But…

Editor’s Note: This post was originally published on June 2019 and has been revisited one year later. Leadership. We hear the word thrown around quite a bit – and in countless different situations. From high school sports teams to politics and everything in between, we need leaders in our lives to guide the way the…

It’s been almost 4 years since I wrote one of my favorite insights “For the love of our clients…” As I reflect on that article, it feels in one respect that not much has changed and yet so much has changed. We have now been in business for almost 8 years and I know without…

As a consultant within the healthcare industry, a large portion of my time is spent on the front-lines working directly with the teams and individual staff members that help deliver service to patients. The nurses, physicians, medical assistants, and various support staff are the people who have direct contact with patients and their families on…

We are all impacted in one way or another from this pandemic. For me, the reality of it all struck harder more recently. A family member living on her own became ill. She had many of the symptoms that I have seen in the news repeatedly that could indicate COVID-19. My first thoughts were for…

The healthcare industry is in constant flux, with sweeping changes occurring on a regular basis. In fact, in addition to the current COVID-19 outbreak, a major challenge facing healthcare organizations in this climate of reform is managing costs while still delivering excellent patient care. To accomplish this, operations management must constantly keep up with demand…

During these unprecedented times, it is more important than ever that your organization has a plan in place to remain vigilant about compliance. This can however, look different for organizations of varying size. Let’s take a look at what is happening and what it means for you. The New Compliance Norm Whereas changes in the…

All healthcare companies undergo change on a regular basis. This is the reality of an industry in constant growth and continuously adapting to the needs of patients. However, change needs to make sense even in light of the COVID-19 pandemic. In fact, the most important feature of change is that it should be good for…