Author Archives: Jaime

  Client’s Challenge Our Tribal Health client was seeking guidance and assistance with mobile health and telehealth service offerings. In preparation for their implementation of these services, they secured John Lynch & Associates as their consulting firm to help develop a comprehensive strategic and operational plan with an overarching policy for their program. In addition,…

  Client’s Challenge Our client needed an Interim Chief Information Officer (CIO) to provide leadership and strategic direction while they searched for a permanent CIO. The hospital is in a rural area where finding Information Technology (IT) talent is often challenging. Our customer’s goal was to evaluate the current strengths and weaknesses of the IT…

In this case study, take a look at how our team unlocked engagement, inspired collaboration, and ignited cultural transformation with these tools. We focused on improving our clients’ workplace with personalized insights that inspired behavioral change.   Start your organization on the path from personalized insight to cultural change with Everything DiSC. For more information,…

Client’s Challenge Provide a comprehensive Information Technology (IT) Assessment for a large behavioral health organization with over 40 facilities across Arizona. Include in the assessment an examination of the following:  Current IT Staffing Model & Recommendations  IT Support and Daily Operations Review  Overview of Hardware and Software  IT Purchasing Process, Controls & Accountability    Our…

Client’s Challenge Our client’s Revenue Cycle Department was currently undergoing a period of evaluation as to the efficacy and efficiency of its processes. They decided to seek outside assistance with specific knowledge of revenue cycle management and strong leadership skills to help identify, prioritize, and implement solutions.   Our Solution Following an in-depth analysis of…

Client’s Challenge Design and build an IT infrastructure that supports a brand new full-service, 49 bed, general acute care facility in Southern Arizona. The infrastructure needed to support over 250 employees, 120 volunteers, and numerous contracted providers. Provide IT leadership and project management from groundbreaking through the hospital’s first few months of operation. Ensure that…

Cloud computing is no longer considered a new technology today. However, there are still many inaccuracies and misconceptions that surround this technology. With clouds rapid rise and use this is understandable. Although you might still be skeptical there is no doubt that cloud computing is here to stay.  The benefits of cloud computing for healthcare…

Switching to a new EHR? Transitioning from one system to another is a chance to reset your healthcare organizational goals. However, switching systems or simply trying to optimize the system you currently have can be a daunting project. Given the high rate of IT project failures, it is no wonder that so many healthcare organizations…

  The easy answer for “why” you would develop a new strategic plan is to establish a clear path and renewed priorities for your leadership team and staff. You need to get everyone on the same page again and going in the same direction. A solid plan simplifies decision making and drives alignment of all resources. Digging a little deeper you might find other reasons for why you need to build a new strategic plan.  My Organization Has Really Changed…

“You just sneezed all over me.” As those words were coming out of my husband’s mouth, I looked around and realized that I managed to spray the entire car dash, part of the steering wheel, and most of my husband with what was the result of a giant sneeze complete with a swab still hanging…

There are so many variables that determine whether your strategy is successful or not. Many of these variables you cannot control like outside influences. However, you can manage your strategic planning in such a way to mitigate many of the risks whether they are internal or external to your organization. Most of these risks can…

Building authentic relationships is truly important in all areas of our lives. We, as humans, need personal connection. When we lead from this perspective, of genuine care and concern, building relationships with potential customers and taking an interest in their world emphasizes customer retention and satisfaction. When we look at how this relates to the…