Information Technology Insights

The risk is real. Failing to optimize your emergency department (ED) can cost more than the valuable time of your healthcare providers; it can also cost lives. As part of the hospital management team, you are responsible for caring for the health of your organization while your staff cares for patients. Many healthcare organizations shy…

The emergency department (ED) in your hospital is faced with unique circumstances that other areas of your healthcare organization do not have to take into account. While most healthcare departments operate on an appointment basis, the ED is, by definition, challenged with an unpredictable influx of patients – and your hospital management systems need to…

If you have been following parts 1 and 2 of our 3-part series on healthcare IT project implementation, you might be feeling a bit overwhelmed at this point. Frankly, taking on the responsibility of shifting the mindset of your leadership team, then creating new systems for measuring success, planning, and communication is no easy feat. Yet, the end…

Last week, I discussed the most critical factors to consider when embarking on a healthcare IT project. If I made it sound like a grave, dire situation, good – it is. Healthcare IT projects are massive endeavors that require commitment, fortitude, and dedication because, ultimately, they impact the lives of the patients we serve. However,…

In the healthcare industry, failure is not an option. In the best of circumstances, medical professionals as well as administrators give their all every day to help members of their communities live healthy, fulfilling lives. In the worst of circumstances, these same community heroes strive to mitigate risk, save lives, and improve quality of life…

Healthcare IT projects are daunting. Healthcare organizations notoriously postpone initiating large-scale projects – despite knowing how critical such upgrades are to an organization’s success and infrastructure – due to the vast scope and potential for overwhelm with such a project. Yet, with the right project management techniques, we have been able to guide our clients…

Physicians Thomas Bodenheimer and Christine Sinsky said it perfectly: The Triple Aim is “a compass to optimize health system performance.” The long-admired Triple Aim encompasses three principles: enhancing patient experience, improving population health, and reducing costs. However, time and time again, healthcare organizations have observed that attempts to create the Triple Aim were falling short….

We live in a dichotomous age: On the one hand technology is a massively powerful tool that has allowed us to accomplish large-scale goals in record times. On the other hand, it is an absolute necessity that must be maintained delicately to ensure operations can continue. A balance between these two roles is particularly difficult…

Throughout 2018, my team and I at John Lynch & Associates noticed a trend: healthcare organizations are struggling with major issues that could have been avoided had they addressed small issues with their electronic health records early on. I often work with clients who come to us initially because they have started to see major…

In the United States, the Centers for Medicare & Medicaid Services (CMS) and other federal agencies are typically seen as the entities responsible for mandating what quality care looks like and how we measure it. However, due to the lengthy legislative and bureaucratic process, federal agencies always lag behind real-time trends. Those trends are far…

As we enter 2019 refreshed from holiday celebrations, there is a shared eagerness for the canvas of opportunity the New Year offers. To kick off the year, I invite you to consider some of the major healthcare IT trends when setting your organizational goals. While healthcare policies may be slow to evolve, technology is changing rapidly….

Throughout 2018, our team at John Lynch & Associates was reminded again and again of why we do the work we do. The men and women we work with, the healthcare facilities we have the privilege of supporting, and the patients we ultimately impact are our enduring why. The past year brought us many new challenges…