Operations Insights

NextGen Tips: How to Improve Immunizations & Community Health

By Echo Miranda | August 14, 2018

August is National Immunization Month and it is back-to-school season for most schools around the country. While we are all busy with collecting school supplies, finishing our back-to-school clothes shopping, and preparing mentally and emotionally to send our little ones back to the halls of learning, it can be easy to overlook immunizations. Luckily, healthcare…

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Prepare for the Back-to-School Physical Exam Rush with These 6 EHR Workflows

By Katie Lynch | August 7, 2018

Back-to-school season is a busy time for everyone. Teachers are whipping their classrooms into shape, parents are getting their children equipped to excel, and physicians are trying to juggle the mad rush of back-to-school physicals, vaccinations, and boosters. Thankfully, the NextGen electronic health record solution has several simple workflows to streamline back-to-school checkups and maximize…

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Challenges & Solutions for Healing Native American Healthcare

By John Lynch | July 24, 2018

Growing up just off the reservation in Wisconsin, I began noticing deficiencies in Native American healthcare at an early age. Seeing family and friends struggling to take care of themselves and access the proper healthcare to combat issues such as heart disease, diabetes, and amputation, I was inspired to make changes in my personal life…

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Technology Saves Lives: 7 Ways Healthcare CIOs Can Up Their Game

By John Lynch | July 17, 2018

In our modern, click-of-a-button world, the healthcare industry relies on technology to process data, maintain accurate records, and facilitate communication across the entire treatment team. That is why healthcare facilities must have a capable Chief Information Officer (CIO) or IT Director at the helm. Healthcare CIOs must be able to navigate the fast-paced, challenging world…

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UV Health Month: Building Better Relationships with Patients & Preventative Care Workflows

By Echo Miranda | July 10, 2018

One of the things I love about UV Health Month is that it gives us an opportunity to look to the future and think long-term about how we are taking care of ourselves, our families, and the patients we ultimately serve. Everyday we watch what we eat to maintain a healthy weight, try to get…

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Executive Stress: The Powerful Connection Between Organizational Productivity & Self-Care

By John Lynch | June 26, 2018

We are in the business of patient care. Yet our own care for ourselves often falls short. Sometimes to the detriment of our companies. As I have been an executive in healthcare and at John Lynch & Associates, I have experienced first-hand how the amount of work, activities, responsibilities, and stressful situations can build on…

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How IT Solutions & Workflow Improvements Can Help Reduce Suicide Rates

By Katie Lynch | June 19, 2018

Suicide. It is a heavy word. It weighs on your heart and your mind in a way that few other words do. Worse, child suicide is something altogether unthinkable. Yet, tragically, the child suicide rate has been steadily climbing since 2007. As a mother of a 10-year-old boy, I find this gut-wrenching. As parents, role…

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The Responsibilities & Challenges of Merging Patient Quality Care & IT Leadership

By John Lynch | June 12, 2018

Do you remember the days when technology seemed like the most inhuman modern marvel in the world? But now, in 2018, you rely on technology to stay connected to the people who you care about and who care about you, to document joyful memories with your family, and to get you out of a pinch…

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Reduce Patient Wait Times Through Workflow Improvements

By Katie Lynch | June 5, 2018

What is the number one, sure-fire way to decrease morale, plummet patient satisfaction ratings, and generally make someone feel like you really do not care about them? Make them wait indefinitely. Ever since the Veterans Health Administration scandal of 2014, the phrase “wait time” has taken on a dark connotation. Prior to the scandal, wait…

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Vertical & Horizontal Integration: One True Compass to Bring Physical & Behavioral Health Care Together

By Katie Lynch | May 8, 2018

“Integration” is one of those sneaky words that appears in almost every discussion about healthcare. And in every application, it seems to be used in a new way. But it is not the speaker’s fault. The confusion is rooted in the word itself and how it relates to our complex healthcare systems. In truth, there…

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Integrated Care: The Challenges of Harmonizing Physical & Behavioral Health Treatment

By Katie Lynch | April 26, 2018

As consultants, it is our job to sleuth out the underlying problems and find creative ways to marry healthcare and technology that not only feel natural for our clients, but also adhere to the marathon list of regulations and guidelines for our industry. As companies embrace electronic healthcare record (EHR) systems and work tirelessly to…

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Five Tips for Reducing Legal Risk: Improve Communication and Documentation

By Echo Miranda | April 10, 2018

In 2016, there were a total of 11,095 medical malpractice payments issued, 40% of which were valued at over $250,000 each[1]. According to a study conducted by the Health Affairs organization, roughly 60% of those lawsuits were dropped by the plaintiff[2]. However, the damage of a lawsuit extends far beyond the number of dollars paid….

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