Tag Archives: practice management

Reduce Patient Wait Times Through Workflow Improvements

By Katie Lynch | June 5, 2018

What is the number one, sure-fire way to decrease morale, plummet patient satisfaction ratings, and generally make someone feel like you really do not care about them? Make them wait indefinitely. Ever since the Veterans Health Administration scandal of 2014, the phrase “wait time” has taken on a dark connotation. Prior to the scandal, wait…

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Five Tips for Reducing Legal Risk: Improve Communication and Documentation

By Echo Miranda | April 10, 2018

In 2016, there were a total of 11,095 medical malpractice payments issued, 40% of which were valued at over $250,000 each[1]. According to a study conducted by the Health Affairs organization, roughly 60% of those lawsuits were dropped by the plaintiff[2]. However, the damage of a lawsuit extends far beyond the number of dollars paid….

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