Author Archives: Jaime

I am writing this insight while sitting in the comfort of my own home. My setting is quiet and bright and composed of all of the things I need to work effectively. Where I am sitting has the creature comforts and open space that I use to help keep my mind focused and sharp. But…

Editor’s Note: This post was originally published on June 2019 and has been revisited one year later. Leadership. We hear the word thrown around quite a bit – and in countless different situations. From high school sports teams to politics and everything in between, we need leaders in our lives to guide the way the…

It’s been almost 4 years since I wrote one of my favorite insights “For the love of our clients…” As I reflect on that article, it feels in one respect that not much has changed and yet so much has changed. We have now been in business for almost 8 years and I know without…

As a consultant within the healthcare industry, a large portion of my time is spent on the front-lines working directly with the teams and individual staff members that help deliver service to patients. The nurses, physicians, medical assistants, and various support staff are the people who have direct contact with patients and their families on…

We are all impacted in one way or another from this pandemic. For me, the reality of it all struck harder more recently. A family member living on her own became ill. She had many of the symptoms that I have seen in the news repeatedly that could indicate COVID-19. My first thoughts were for…

The healthcare industry is in constant flux, with sweeping changes occurring on a regular basis. In fact, in addition to the current COVID-19 outbreak, a major challenge facing healthcare organizations in this climate of reform is managing costs while still delivering excellent patient care. To accomplish this, operations management must constantly keep up with demand…

During these unprecedented times, it is more important than ever that your organization has a plan in place to remain vigilant about compliance. This can however, look different for organizations of varying size. Let’s take a look at what is happening and what it means for you. The New Compliance Norm Whereas changes in the…

All healthcare companies undergo change on a regular basis. This is the reality of an industry in constant growth and continuously adapting to the needs of patients. However, change needs to make sense even in light of the COVID-19 pandemic. In fact, the most important feature of change is that it should be good for…

COVID-19 continues to affect our lives daily. As the CEO of a healthcare management consulting company I feel the pains of other organizations in the healthcare industry. Our clients managing hospitals and physician practices are navigating through uncharted waters. Every one of our clients’ situations are unique depending on the type of services they provide….

Life interrupted. We are all experiencing something unique during this social distancing time. Many are grieving the loss of loved ones. Others are supporting friends through their loss. And most are struggling to maintain a focus on what comes next. There is no doubt that we all have unique situations especially when it comes to…

Most people think branding reflects how easily people remember your company’s name or the impact of a pleasing logo and appealing color palette making your organization stand out. However, branding is so much more. Branding is about your reputation and about what your customers think when they see your logo and your name. In fact,…

There are approximately 75 million millennials in the United States, which is nearly one-fourth of the population. Millennials are people typically born from 1982 through 2000. They are the children and grandchildren of the baby boomers, but the world that millennials live in is greatly changed from that of their parents. Millennials grew up in…