Author Archives: Jaime

More Businesses Than Ever Before are Moving to the Cloud The cloud is a worldwide, connected online environment that provides substantial advantages to individuals and companies alike. Cloud services are efficient and cost-effective. A large number of companies in the U.S. are starting to realize the benefits of moving their data to the cloud. As…

The foundation of any solid healthcare company revolves around many different things. However, highest among them is proper structure and consistent evaluation. Nowhere in a healthcare organization is this more important than in a Revenue Cycle Management (RCM) department. RCM departments need to routinely re-evaluate their operating structure to stay current with the industry and…

Big data is all about large datasets. Modern datasets are so large and complex that you need special software to extract any information. The internet is a classic example of big data. In fact, the amount of information online today is so vast that it would be impossible for anyone to see it all within…

With all the social media platforms and ways of connecting today, I’m constantly wondering what are the latest and greatest marketing strategies in the industry. What time should I post? How do I get more likes and shares? Does the content need to be revisited, again? Is our image the right one? I’m sure every…

As of 2018, the US spent about 17% of its Gross Domestic Product (GDP) on healthcare. In addition, the US spends, on average, two-and-a-half times more compared to a majority of other developed nations, while allocating almost 60% less on social services (https://stats.oecd.org). Not surprisingly, average life expectancy lags behind most European nations by more…

Switching to a new EHR? Transitioning from one system to another is a chance to reset your healthcare organizational goals. However, switching systems or simply trying to optimize the system you currently have can be a daunting project. Given the high rate of IT project failures, it is no wonder that so many healthcare organizations…

I am writing this insight while sitting in the comfort of my own home. My setting is quiet and bright and composed of all of the things I need to work effectively. Where I am sitting has the creature comforts and open space that I use to help keep my mind focused and sharp. But…

Editor’s Note: This post was originally published on June 2019 and has been revisited one year later. Leadership. We hear the word thrown around quite a bit – and in countless different situations. From high school sports teams to politics and everything in between, we need leaders in our lives to guide the way the…

It’s been almost 4 years since I wrote one of my favorite insights “For the love of our clients…” As I reflect on that article, it feels in one respect that not much has changed and yet so much has changed. We have now been in business for almost 8 years and I know without…

As a consultant within the healthcare industry, a large portion of my time is spent on the front-lines working directly with the teams and individual staff members that help deliver service to patients. The nurses, physicians, medical assistants, and various support staff are the people who have direct contact with patients and their families on…

We are all impacted in one way or another from this pandemic. For me, the reality of it all struck harder more recently. A family member living on her own became ill. She had many of the symptoms that I have seen in the news repeatedly that could indicate COVID-19. My first thoughts were for…

The healthcare industry is in constant flux, with sweeping changes occurring on a regular basis. In fact, in addition to the current COVID-19 outbreak, a major challenge facing healthcare organizations in this climate of reform is managing costs while still delivering excellent patient care. To accomplish this, operations management must constantly keep up with demand…