Operations Insights

Connection, Communication & Compassion during COVID

By Katie Lynch | Chief Operating Officer | September 22, 2020

I just turned 40 a couple of weeks ago and as I have started to look back at the year, it still amazes me where we are at. Heading into what most states determine to be the fall season (I am in Arizona, so “Fall” is the excitement that we may only hit a high in…

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3 Keys to Revenue Cycle Management Success

By Týr Dustin Miranda, CSSBB | Sr. Consultant | August 18, 2020

The foundation of any solid healthcare company revolves around many different things. However, highest among them is proper structure and consistent evaluation. Nowhere in a healthcare organization is this more important than in a Revenue Cycle Management (RCM) department. RCM departments need to routinely re-evaluate their operating structure to stay current with the industry and…

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Not All Solutions to Improve Healthcare are High-Tech

By Jordan Lynch | Help Desk Analyst | June 30, 2020

As of 2018, the US spent about 17% of its Gross Domestic Product (GDP) on healthcare. In addition, the US spends, on average, two-and-a-half times more compared to a majority of other developed nations, while allocating almost 60% less on social services (https://stats.oecd.org). Not surprisingly, average life expectancy lags behind most European nations by more…

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How to Transition From One EHR System to Another

By Katie Lynch, CAHIMS | Dustin Týr Miranda, CSSBB | Echo Miranda, NCP | June 23, 2020

Switching to a new EHR? Transitioning from one system to another is a chance to reset your healthcare organizational goals. However, switching systems or simply trying to optimize the system you currently have can be a daunting project. Given the high rate of IT project failures, it is no wonder that so many healthcare organizations…

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The Value of Consulting Tools

By Týr Dustin Miranda, CSSBB | Sr. Consultant | June 16, 2020

I am writing this insight while sitting in the comfort of my own home. My setting is quiet and bright and composed of all of the things I need to work effectively. Where I am sitting has the creature comforts and open space that I use to help keep my mind focused and sharp. But…

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Reverse-Engineering Leadership: What Leadership Is Not [REVISITED]

By Jaime Dunagan | Director of Marketing & Business Development | June 9, 2020

Editor’s Note: This post was originally published on June 2019 and has been revisited one year later. Leadership. We hear the word thrown around quite a bit – and in countless different situations. From high school sports teams to politics and everything in between, we need leaders in our lives to guide the way the…

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CMS Clarifies Latest Modification to Rules

By Týr Dustin Miranda, CSSBB | Sr. Consultant | May 26, 2020

As a consultant within the healthcare industry, a large portion of my time is spent on the front-lines working directly with the teams and individual staff members that help deliver service to patients. The nurses, physicians, medical assistants, and various support staff are the people who have direct contact with patients and their families on…

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Millennials’ Expectation of Digital Healthcare Transformation

By Madison Granger | Administrative Assistant | March 31, 2020

There are approximately 75 million millennials in the United States, which is nearly one-fourth of the population. Millennials are people typically born from 1982 through 2000. They are the children and grandchildren of the baby boomers, but the world that millennials live in is greatly changed from that of their parents. Millennials grew up in…

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Financial Stability for Hospitals in the Age of a Growing Medicare Demographic

By Týr Dustin Miranda, CSSBB | Sr. Consultant | March 17, 2020

In hospital management, “breaking even” is far too often accepted as “good enough.” However, thanks to recent national shifts in what is perceived to be the best way to compensate healthcare providers for their hard work, hospital executives and administrators can now aim for profit-oriented goals – all while optimizing and maximizing patient quality of…

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Advancing Healthcare Through Quality Marketing & Consulting Partnership

By Press Release | March 10, 2020

John Lynch & Associates is pleased to announce that Quality Marketing and Consulting (QMC), a leading provider of physician networking and marketing solutions, has partnered with John Lynch & Associates to further enhance their existing client strategy and marketing services while expanding in new areas. Quality Marketing and Consulting is an experienced marketing company that…

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The 4 Step Strategy for Scaling a Business Effectively

By Týr Dustin Miranda, CSSBB | Sr. Consultant | February 25, 2020

In any industry – although especially with our small-to-medium-sized business clients – there comes a time when scaling a business is the logical next step. In our work at John Lynch & Associates, we help our clients scale their business by developing repeatable models unique to their operation. However, even after working with some of…

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How to Survive Mergers & Acquisitions by Nurturing Company Culture

By Katie Lynch, CAHIMS | Chief Operating Officer | February 18, 2020

Company culture is critically important as it defines the character and attitudes that model day-to-day operations, communication habits and the general image of an organization. Having a mission statement and a set of core values is immaterial if both are not intrinsically woven into the fabric of the organization and embodied sincerely and consistently by…

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