Clinical Workflows & Analysis
In ambulatory clinical settings we offer overall analysis of workflow and processes for organizations at multiple service levels. This includes all employees such as physicians, medical assistants, front desk staff, and nurses. We analyze how a facility interacts with patients on a day to day basis reviewing tasks and processes every step of the way – at every touch point. During this process we look for inefficiencies and make improvements to those workflows. Our goal is to streamline processes, increase productivity, and increase patient satisfaction in meaningful ways. We also help our clients identify areas where further instruction or remediation may be beneficial.
John Lynch & Associates understands issues and processes from both physician and clinical support staff perspectives which is crucial in finding effective paths to ensure that productivity and documentation standards are met resulting in reimbursement at the correct rate.
John Lynch & Associates assists companies preparing for behavioral health and physical health services integration. We provide guidance on meeting state and federal guidelines for integrative health, and we help transform facilities to be forwarding-looking and high performing.
John Lynch & Associates offers project management services specific to Hospital & Health systems’ needs. Our expertise includes the following:
Quality and Stewardship Metrics
We assist organizations with issues surrounding Quality and Stewardship metrics. Whether creating internal quality standards, effectively implementing validated reporting programs or meeting contractual quality and stewardship deliverables, we can help you monitor and achieve those goals. We guide benchmarking efforts and utilize rapid cycle improvement processes to meet the needs of the organization. We also assist with writing policies and procedures surrounding the creation, monitoring, and controlling of quality improvement programs.
John Lynch & Associates offers project management related to HCAHPS and CGCAHPS to gather patient experience and client experience metrics. We help you manage expectations and transform results for HCAHPS AND CGCAHPS.
Interim IT Leadership
From departmental leadership to network and systems management our IT services help clients temporarily fulfill an open position to design, implement, support, strengthen or rebuild the infrastructure, operations, and overall foundation. Our project management services complement these roles well. Learn more here.
John Lynch & Associates provides specific project management consulting on regulatory and compliance needs for ambulatory facilities. Our services include preparation for regulatory audits, creating your own internal compliance and audit structures, and conducting third party validation audits. In third party validation audits we provide testing and corrective action plans with recommendations for organizational improvement. We also help organizations create a body of evidence to submit to regulatory agencies.