Operations Insights

  So many factors come into play as an organization determines why it should transition to a new EHR system. Does your vendor understand your clinical needs or business model? The following list will help guide you in your decision of whether a change is needed now or not.   Why do you want to…

  Client’s Challenge Our Tribal Health client was seeking guidance and assistance with mobile health and telehealth service offerings. In preparation for their implementation of these services, they secured John Lynch & Associates as their consulting firm to help develop a comprehensive strategic and operational plan with an overarching policy for their program. In addition,…

  Client’s Challenge Our client needed an Interim Chief Information Officer (CIO) to provide leadership and strategic direction while they searched for a permanent CIO. The hospital is in a rural area where finding Information Technology (IT) talent is often challenging. Our customer’s goal was to evaluate the current strengths and weaknesses of the IT…

In this case study, take a look at how our team unlocked engagement, inspired collaboration, and ignited cultural transformation with these tools. We focused on improving our clients’ workplace with personalized insights that inspired behavioral change.   Start your organization on the path from personalized insight to cultural change with Everything DiSC. For more information,…

Client’s Challenge Provide a comprehensive Information Technology (IT) Assessment for a large behavioral health organization with over 40 facilities across Arizona. Include in the assessment an examination of the following:  Current IT Staffing Model & Recommendations  IT Support and Daily Operations Review  Overview of Hardware and Software  IT Purchasing Process, Controls & Accountability    Our…

Cloud computing is no longer considered a new technology today. However, there are still many inaccuracies and misconceptions that surround this technology. With clouds rapid rise and use this is understandable. Although you might still be skeptical there is no doubt that cloud computing is here to stay.  The benefits of cloud computing for healthcare…

Switching to a new EHR? Transitioning from one system to another is a chance to reset your healthcare organizational goals. However, switching systems or simply trying to optimize the system you currently have can be a daunting project. Given the high rate of IT project failures, it is no wonder that so many healthcare organizations…

  The easy answer for “why” you would develop a new strategic plan is to establish a clear path and renewed priorities for your leadership team and staff. You need to get everyone on the same page again and going in the same direction. A solid plan simplifies decision making and drives alignment of all resources. Digging a little deeper you might find other reasons for why you need to build a new strategic plan.  My Organization Has Really Changed…

With spending more time at home and a much simpler life taking place over the past several months, all of those “we will get to that later” projects have finally gotten some attention. I am guessing that most people, like me, have realized that while this is great, things can get out of hand very…

I just turned 40 a couple of weeks ago and as I have started to look back at the year, it still amazes me where we are at. Heading into what most states determine to be the fall season (I am in Arizona, so “Fall” is the excitement that we may only hit a high in…

The foundation of any solid healthcare company revolves around many different things. However, highest among them is proper structure and consistent evaluation. Nowhere in a healthcare organization is this more important than in a Revenue Cycle Management (RCM) department. RCM departments need to routinely re-evaluate their operating structure to stay current with the industry and…

As of 2018, the US spent about 17% of its Gross Domestic Product (GDP) on healthcare. In addition, the US spends, on average, two-and-a-half times more compared to a majority of other developed nations, while allocating almost 60% less on social services (https://stats.oecd.org). Not surprisingly, average life expectancy lags behind most European nations by more…