Project Management Insights

Earlier this month we were all facing a predicament. Arizona’s RBHA became the Arizona Health Care Cost Containment System (AHCCCS) Complete Care Program, which was scheduled to go live on October 1st. However, for five grueling days after the new program was active, some healthcare providers were still lacking the information they needed to code…

You have likely heard the myth that humans only use 10 percent of their potential brain power. Thankfully, scientists have debunked that myth in recent years, but the concept is alarming. What if it were true? What if we truly only had access to 10 percent of our potential? The thought is disturbing and leaves…

Update to Original Blog Post | October 5, 2018: Since this article was written most, if not all, healthcare delivery organizations should have received fully executed contracts with all of the AHCCCS Complete Care payers. The time for rapid cycle updates and implementation is upon us. And while some of the reporting requirements and metrics…

There are some things in life that we look at and say, “We should change that. The world would be so much better if we would all just do X, Y, Z.” Our healthcare system is a common focus of such comments. While I am grateful that so many people recognize the need for change…

Growing up just off the reservation in Wisconsin, I began noticing deficiencies in Native American healthcare at an early age. Seeing family and friends struggling to take care of themselves and access the proper healthcare to combat issues such as heart disease, diabetes, and amputation, I was inspired to make changes in my personal life…

In our modern, click-of-a-button world, the healthcare industry relies on technology to process data, maintain accurate records, and facilitate communication across the entire treatment team. That is why healthcare facilities must have a capable Chief Information Officer (CIO) or IT Director at the helm. Healthcare CIOs must be able to navigate the fast-paced, challenging world…

Do you remember the days when technology seemed like the most inhuman modern marvel in the world? But now, in 2018, you rely on technology to stay connected to the people who you care about and who care about you, to document joyful memories with your family, and to get you out of a pinch…

What is the number one, sure-fire way to decrease morale, plummet patient satisfaction ratings, and generally make someone feel like you really do not care about them? Make them wait indefinitely. Ever since the Veterans Health Administration scandal of 2014, the phrase “wait time” has taken on a dark connotation. Prior to the scandal, wait…

As consultants, it is our job to sleuth out the underlying problems and find creative ways to marry healthcare and technology that not only feel natural for our clients, but also adhere to the marathon list of regulations and guidelines for our industry. As companies embrace electronic healthcare record (EHR) systems and work tirelessly to…

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The Federal Government is moving from volume-based payer reimbursements to value-based compensation. Patient Centered Medical Home (PCMH) and Accountable Care Organization (ACO) models place the responsibility upon the practice to manage the overall health and well-being of the patient in order to reduce the number of illness-based visits. With this comes greater responsibility towards coordination…