Leadership Insights

  Client’s Challenge Over the years, several clients have requested guidance and assistance to either replace or upgrade their existing electronic health records and financial management applications. While these organizations differ in size and specialty, most seem to struggle with the willingness to adapt to change and be successful in project preparation and implementations.     So…

In Part I of our 2-part series, we tackled the key factors that drive a successful IT project. If you have not had a chance to check out Part I, you can do so here. In Part II, we discuss how to develop and execute your project plan and the rippling effects of IT project…

  Client’s Challenge Our client requested guidance and assistance to replace their existing electronic health records, financial management applications, and supply chain systems for their two hospitals and ambulatory practices. The first hospital is a licensed general acute care hospital that provides a full spectrum of general, surgical, and specialized care. They primarily focus on…

  Does it seem that everything you do at work is a little more challenging than it used to be? If you have these thoughts, I don’t think that you are alone. There is so much happening in our world at an ever-increasing speed that affects us, sometimes without us really knowing the specific causes….

  Client’s Challenge Our Tribal Health client was seeking guidance and assistance with mobile health and telehealth service offerings. In preparation for their implementation of these services, they secured John Lynch & Associates as their consulting firm to help develop a comprehensive strategic and operational plan with an overarching policy for their program. In addition,…

  Client’s Challenge Our client needed an Interim Chief Information Officer (CIO) to provide leadership and strategic direction while they searched for a permanent CIO. The hospital is in a rural area where finding Information Technology (IT) talent is often challenging. Our customer’s goal was to evaluate the current strengths and weaknesses of the IT…

In this case study, take a look at how our team unlocked engagement, inspired collaboration, and ignited cultural transformation with these tools. We focused on improving our clients’ workplace with personalized insights that inspired behavioral change.   Start your organization on the path from personalized insight to cultural change with Everything DiSC. For more information,…

Client’s Challenge Provide a comprehensive Information Technology (IT) Assessment for a large behavioral health organization with over 40 facilities across Arizona. Include in the assessment an examination of the following:  Current IT Staffing Model & Recommendations  IT Support and Daily Operations Review  Overview of Hardware and Software  IT Purchasing Process, Controls & Accountability    Our…

Client’s Challenge Our client’s Revenue Cycle Department was currently undergoing a period of evaluation as to the efficacy and efficiency of its processes. They decided to seek outside assistance with specific knowledge of revenue cycle management and strong leadership skills to help identify, prioritize, and implement solutions.   Our Solution Following an in-depth analysis of…

Client’s Challenge Design and build an IT infrastructure that supports a brand new full-service, 49 bed, general acute care facility in Southern Arizona. The infrastructure needed to support over 250 employees, 120 volunteers, and numerous contracted providers. Provide IT leadership and project management from groundbreaking through the hospital’s first few months of operation. Ensure that…

  The easy answer for “why” you would develop a new strategic plan is to establish a clear path and renewed priorities for your leadership team and staff. You need to get everyone on the same page again and going in the same direction. A solid plan simplifies decision making and drives alignment of all resources. Digging a little deeper you might find other reasons for why you need to build a new strategic plan.  My Organization Has Really Changed…

I just turned 40 a couple of weeks ago and as I have started to look back at the year, it still amazes me where we are at. Heading into what most states determine to be the fall season (I am in Arizona, so “Fall” is the excitement that we may only hit a high in…