Revive & Thrive

Our Revive & Thrive initiative provides healthcare systems with tools & resources to forge ahead for healthier and prosperous post COVID-19 tomorrow.

A message from our CEO

The pandemic has disrupted our lives worldwide. Some are coping with tragic losses of loved ones while others are struggling from financial loss. The trauma is new and real to us all. There is no doubt that we all have unique situations especially when it comes to our lives and careers. Our nation, and the world for that matter, are experiencing a type of trauma that has only been seen by a very few who are now Centurions.

Choosing our next steps are very important and will make a difference in our lives for years to come. Most people will ride the storm and wait to see how things pan out for themselves. Some will embrace the opportunity to determine their future. Whatever you choose to do please make it positive for yourself, your family and your community. Think of others as you work on yourself.

CEO, John Lynch of John Lynch & Associates challenges all of us to seize this moment. Seize YOUR moment. And drive a stake in the ground on what you’ve learned so that when life gets back to the “new normal” you will not forget the great things you implemented. So what will you do next? Read full article

Forge Ahead Using These Tools

Post COVID-19 Strategic Action Plan

Our template will guide leadership through planning and preparing for a post COVID-19 environment to emerge stronger in the future.

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Maintaining your trust is important to us. Your email address will always remain confidential.

Change Resilience Tool

Are members of your organization continuing to struggle with disruptive change? Use our Change Resilience Tool to determine how resilient individuals are to change and how you can continue to support them during this time.

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COVID-19 Compliance Check Sheet

Here is what you need to know in order to successfully navigate COVID-19 compliance today and tomorrow.

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Organizational Assessment

Take our free head-to-toe assessment to evaluate the overall performance of your organization.

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Telehealth Solution

Act now to have your healthcare organization up and running in 48 hours with a HIPAA compliant telehealth solution that requires no app download or software installation.

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Risk Mitigation Chart

As a result of COVID-19, existing strategic priorities have shifted in focus and importance. Leadership teams need to start planning for the post COVID-19 future. Use our Risk Mitigation Chart to think through new ways of offering services while evolving customer service.

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Maintaining your trust is important to us. Your email address will always remain confidential.

More Resources For Your Organization

Ensure Financial Stability

  • The Paycheck Protection Program is providing small businesses with the resources they need to maintain their payroll, hire back employees who may have been laid off, and cover applicable overhead.
  • The CARES Act provides fast and direct economic assistance for American workers and families, small businesses, and preserves jobs for American industries. Click here to get The CARES Act Provisions for Healthcare and Health IT. Click here to get The Small Business Owner’s Guide to the CARES Act.
  • The COVID-19 Telehealth Program provides $200 million in funding, appropriated by Congress as part of the Coronavirus Aid, Relief, and Economic Security (CARES) Act, to help health care providers provide connected care services to patients at their homes or mobile locations in response to the novel Coronavirus 2019 disease (COVID-19) pandemic.  The Program will provide immediate support to eligible health care providers responding to the COVID-19 pandemic by fully funding their telecommunications services, information services, and devices necessary to provide critical connected care services until the program’s funds have been expended or the COVID-19 pandemic has ended.
  • The Provider Relief Fund Payment which is part of the CARES Act providing funds to hospitals and healthcare entities to support expenses or lost revenues due to the COVID-19 public health emergency, will arrive via direct deposit beginning April 10.  This is a payment, not a loan, so it will not need to be paid back.


Triage Operations

  • The COVID-19 pandemic represents an enormous threat to public health and an extreme challenge to physicians. The AMA has closely monitored the global outbreak of COVID-19 and compiled up-to-the-moment information for physicians, residents, medical students and health care professionals. Find more information on the pandemic in the AMA COVID-19 resource center.
  • Amid the COVID-19 global outbreak, it’s likely to be a stressful time for those who work on the front lines of health care. Now more than ever, it’s important for health systems and health care organizations to create and ensure an infrastructure and resources to support physicians, nurses and care team members. Track the evolving situation with the AMA’s library of the most up-to-date resources from JAMA, CDC and WHO and review practical strategies for health system leadership to consider in support of their physicians and care teams during COVID-19.
  • The CDC offers interim guidance for healthcare professionals as they battle with novel coronavirus 2019 (nCoV-2019).
  • The Joint Commission resource page is to support health care professionals and organizations on the front lines of the COVID-19 pandemic including a library of internal and external tools and resources.
  • Policies around telehealth have also been evolving in conjunction with the rapidly changing information regarding COVID-19. The Center for Connected Health Policy provides up-to-date information regarding what is covered by various public and private payers.
  • Center for Medicare & Medicaid Services provides the most current information on telehealth, clinical & technical, building & coding guidance


Mental Health

  • The COVID-19 outbreak may be stressful for people. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. The CDC provides resources for how to cope during this stressful time.
  • As they confront the coronavirus pandemic, frontline healthcare workers are at risk for mental health conditions such as depression and anxiety. The top action healthcare organizations can take to support the mental health of healthcare workers is to communicate pandemic developments clearly.


Accelerating Toward a Prosperous Tomorrow

  • An operational billing department is critical to keeping hospitals and practices open for business now and in the future. We can assist you with some of the most challenging RCM issues you may be facing. Get assistance with specific COVID-19 coding instructions and processes as well as other RCM-specific services such as: practice management and EHR configuration, COVID-19 specific code builds and modifiers, updated workflows, and actual claims submission assistance.
  • Take action to mitigate risk for your healthcare organization. Implement thoughtful change management processes by focusing on disruptive change and risk mitigation for their practices. Request more information on how we leverage an evidenced-based, Lean Six Sigma approach to remotely leading teams through change activities and projects in order to drive measurable and meaningful results.
  • Effectively completing necessary organizational projects is crucial to the long-term success of healthcare delivery companies. With backgrounds in PMP certification and the Lean Six Sigma viewpoint, our experienced project managers lead your teams in properly planning, preparing for, and completing your small to large-scale projects in a measurable and meaningful way. Contact us to discuss your project management needs and how we will achieve optimal results.

Our CEO personally invites you to call to discuss ways we can assist.

Questions Our Clients Have Asked

In light of all of the changes in my workplace, how can I plan for my staff to work from home?

We have you covered. Download our checklist that guides you through everything you need to consider when planning for your staff to work from home.

I have new clinical staff. How can I get them trained on our EHR quickly so they can better support our patients?

Our team is highly skilled at training and can do so remotely. Together, we can get your clinical staff up and running to ensure proper documentation. Contact us today to learn about our system specialties.

I need to limit patients coming to our office. Do you have a telehealth solution?

We do! Our HIPAA compliant browser-based telehealth solution is affordable and scalable to any size organization and works along side any EHR platform. No app, integration, or software needed. We can have you live in 48 hours.. Let’s get your 30 minute demo scheduled.

We are implementing a Telehealth solution. Do you offer services to maximize the use of our system?

We can increase your revenue and reduce claim denials with our supporting service packages. Learn more here.

We are trying to make a decision on a Telehealth solution. What is the difference between Video Chat & Video Conferencing?

Great question! Our Video Chat vs. Video Conferencing guide provides some information regarding the difference between using a 100% browser-based solution and other video conferencing platforms on the market today.

What is the best way to mitigate risk for our organization during these uncertain times?

Our thoughtful Change Management processes focus on disruptive change and its mitigation on your practice. We help your company understand change behaviors and resilience. John Lynch & Associates leads your teams remotely through change activities and projects in order to drive measurable and meaningful results.

What is the best way to provide communication to my staff, patients, customers, vendors, etc. about what our practice is doing in regards to COVID19?

Our team brings years of experience planning for, responding to and communicating the basic steps in emergency planning, and highlighting specific functions within the organization involved in the emergency & disaster management process. Contact us today for ways we can help.

How do I add COVID19 codes to my system and ensure we are billing properly?

We understand introducing the new COVID-19 billing codes can be challenging. If you are unable to add these codes to your system, please contact us directly at to learn about our system specialties. It’s our privilege to serve and are always happy to help!

What are the COVID19 codes available for Providers?

No problem! Since COVID-19 has been declared a public health emergency, the CDC ICD-10 codes for providers have been made available. Some of the codes being used are:

U07.1 COVID-19 confirmed by laboratory testing

U07.2 COVID-19 where laboratory confirmation is inconclusive or unavailable, clinical diagnosis


Reach out at  for a full list of codes today.

We need to implement a solution fast. Can you help with project management?

Our Project Managers at John Lynch & Associates utilize an evidenced-based, Lean Six Sigma approach to ensure that your projects are executed on time and on budget. We lead your teams in properly planning, preparing for, and completing your small to large-scale projects in a measurable and meaningful way.

Do you offer help navigating the challenges with COVID19 through strategic planning?

Our consultants customize their approach to best fit your business situation and needs to ensure your organizational goals are met. You can learn more here.

COVID-19 Strategic Insights

Remain Compliant During COVID-19

By Týr Dustin Miranda, CSSBB | Sr. Consultant | May 5, 2020

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Implementing Change Management Strategy within Healthcare

By Tyr Dustin Miranda, CSSBB | Sr. Consultant | April 28, 2020

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Four Areas of Organizational Focus to Navigate COVID-19

By John Lynch, MBA | Chief Executive Officer | April 21, 2020

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7 Ways Healthcare CIOs Can Increase Their Impact

By John Lynch, MBA | Chief Executive Officer | September 3, 2019

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What Is Strategy Consulting & Why Is it So Critical Now?

By Katie Lynch, CAHIMS | Chief Operating Officer | October 8, 2019

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The Importance of Corporate Strategy Plus How to Build Your Custom Plan

By John Lynch, MBA | Chief Executive Officer | August 27, 2019

Read More

Who We Hang With

Phone Number

(623) 980-8018

Mailing Address

PO Box 11651 Glendale, AZ 85318-1651