Operations Insights

Switching to a new EHR? Transitioning from one system to another is a chance to reset your healthcare organizational goals. However, switching systems or simply trying to optimize the system you currently have can be a daunting project. Given the high rate of IT project failures, it is no wonder that so many healthcare organizations…

I am writing this insight while sitting in the comfort of my own home. My setting is quiet and bright and composed of all of the things I need to work effectively. Where I am sitting has the creature comforts and open space that I use to help keep my mind focused and sharp. But…

Editor’s Note: This post was originally published on June 2019 and has been revisited one year later. Leadership. We hear the word thrown around quite a bit – and in countless different situations. From high school sports teams to politics and everything in between, we need leaders in our lives to guide the way the…

As a consultant within the healthcare industry, a large portion of my time is spent on the front-lines working directly with the teams and individual staff members that help deliver service to patients. The nurses, physicians, medical assistants, and various support staff are the people who have direct contact with patients and their families on…

There are approximately 75 million millennials in the United States, which is nearly one-fourth of the population. Millennials are people typically born from 1982 through 2000. They are the children and grandchildren of the baby boomers, but the world that millennials live in is greatly changed from that of their parents. Millennials grew up in…

In hospital management, “breaking even” is far too often accepted as “good enough.” However, thanks to recent national shifts in what is perceived to be the best way to compensate healthcare providers for their hard work, hospital executives and administrators can now aim for profit-oriented goals – all while optimizing and maximizing patient quality of…

John Lynch & Associates is pleased to announce that Quality Marketing and Consulting (QMC), a leading provider of physician networking and marketing solutions, has partnered with John Lynch & Associates to further enhance their existing client strategy and marketing services while expanding in new areas. Quality Marketing and Consulting is an experienced marketing company that…

In any industry – although especially with our small-to-medium-sized business clients – there comes a time when scaling a business is the logical next step. In our work at John Lynch & Associates, we help our clients scale their business by developing repeatable models unique to their operation. However, even after working with some of…

Company culture is critically important as it defines the character and attitudes that model day-to-day operations, communication habits and the general image of an organization. Having a mission statement and a set of core values is immaterial if both are not intrinsically woven into the fabric of the organization and embodied sincerely and consistently by…

Telehealth is quickly emerging as a promising new technology that is being widely accepted by both patients and providers. Not only are advances in telemedicine allowing providers to reach underserved populations and improve the experience of care for patients, but also patients are finding it more convenient and comfortable to interact with the healthcare industry…

Your human resource planning and strategy is the way to make sure your company culture fit your business’s mission and goals. At John Lynch & Associates, we know our employees are the foundation of our success and the best way to serve our clients is to have happy employees. We nurture a high-impact, supportive culture…

As the CEO of John Lynch & Associates, 2019 brought immense clarity, several surprises, and ground-breaking opportunities – not only for us as a consulting company in the healthcare industry, but also for our clients who aim to provide the utmost quality care for patients. In the year to come, the healthcare industry in the…