Organization Insights

In this case study, take a look at how our team unlocked engagement, inspired collaboration, and ignited cultural transformation with these tools. We focused on improving our clients’ workplace with personalized insights that inspired behavioral change.   Start your organization on the path from personalized insight to cultural change with Everything DiSC. For more information,…

Client’s Challenge Our client’s Revenue Cycle Department was currently undergoing a period of evaluation as to the efficacy and efficiency of its processes. They decided to seek outside assistance with specific knowledge of revenue cycle management and strong leadership skills to help identify, prioritize, and implement solutions.   Our Solution Following an in-depth analysis of…

Client’s Challenge Design and build an IT infrastructure that supports a brand new full-service, 49 bed, general acute care facility in Southern Arizona. The infrastructure needed to support over 250 employees, 120 volunteers, and numerous contracted providers. Provide IT leadership and project management from groundbreaking through the hospital’s first few months of operation. Ensure that…

  The easy answer for “why” you would develop a new strategic plan is to establish a clear path and renewed priorities for your leadership team and staff. You need to get everyone on the same page again and going in the same direction. A solid plan simplifies decision making and drives alignment of all resources. Digging a little deeper you might find other reasons for why you need to build a new strategic plan.  My Organization Has Really Changed…

There are so many variables that determine whether your strategy is successful or not. Many of these variables you cannot control like outside influences. However, you can manage your strategic planning in such a way to mitigate many of the risks whether they are internal or external to your organization. Most of these risks can…

The foundation of any solid healthcare company revolves around many different things. However, highest among them is proper structure and consistent evaluation. Nowhere in a healthcare organization is this more important than in a Revenue Cycle Management (RCM) department. RCM departments need to routinely re-evaluate their operating structure to stay current with the industry and…

As of 2018, the US spent about 17% of its Gross Domestic Product (GDP) on healthcare. In addition, the US spends, on average, two-and-a-half times more compared to a majority of other developed nations, while allocating almost 60% less on social services (https://stats.oecd.org). Not surprisingly, average life expectancy lags behind most European nations by more…

Switching to a new EHR? Transitioning from one system to another is a chance to reset your healthcare organizational goals. However, switching systems or simply trying to optimize the system you currently have can be a daunting project. Given the high rate of IT project failures, it is no wonder that so many healthcare organizations…

I am writing this insight while sitting in the comfort of my own home. My setting is quiet and bright and composed of all of the things I need to work effectively. Where I am sitting has the creature comforts and open space that I use to help keep my mind focused and sharp. But…

Editor’s Note: This post was originally published on June 2019 and has been revisited one year later. Leadership. We hear the word thrown around quite a bit – and in countless different situations. From high school sports teams to politics and everything in between, we need leaders in our lives to guide the way the…

It’s been almost 4 years since I wrote one of my favorite insights “For the love of our clients…” As I reflect on that article, it feels in one respect that not much has changed and yet so much has changed. We have now been in business for almost 8 years and I know without…

As a consultant within the healthcare industry, a large portion of my time is spent on the front-lines working directly with the teams and individual staff members that help deliver service to patients. The nurses, physicians, medical assistants, and various support staff are the people who have direct contact with patients and their families on…