Strategy Insights

Physicians Thomas Bodenheimer and Christine Sinsky said it perfectly: The Triple Aim is “a compass to optimize health system performance.” The long-admired Triple Aim encompasses three principles: enhancing patient experience, improving population health, and reducing costs. However, time and time again, healthcare organizations have observed that attempts to create the Triple Aim were falling short….

We live in a dichotomous age: On the one hand technology is a massively powerful tool that has allowed us to accomplish large-scale goals in record times. On the other hand, it is an absolute necessity that must be maintained delicately to ensure operations can continue. A balance between these two roles is particularly difficult…

Throughout 2018, my team and I at John Lynch & Associates noticed a trend: healthcare organizations are struggling with major issues that could have been avoided had they addressed small issues with their electronic health records early on. I often work with clients who come to us initially because they have started to see major…

In the United States, the Centers for Medicare & Medicaid Services (CMS) and other federal agencies are typically seen as the entities responsible for mandating what quality care looks like and how we measure it. However, due to the lengthy legislative and bureaucratic process, federal agencies always lag behind real-time trends. Those trends are far…

Throughout 2018, our team at John Lynch & Associates was reminded again and again of why we do the work we do. The men and women we work with, the healthcare facilities we have the privilege of supporting, and the patients we ultimately impact are our enduring why. The past year brought us many new challenges…

With the New Year just around the corner, we are all thinking about new goals we want to achieve and resolutions we want to keep. While you are making plans to improve your health, your relationships, and your work-life balance, think also about how you would like to improve the world of healthcare. As healthcare…

Earlier this month we were all facing a predicament. Arizona’s RBHA became the Arizona Health Care Cost Containment System (AHCCCS) Complete Care Program, which was scheduled to go live on October 1st. However, for five grueling days after the new program was active, some healthcare providers were still lacking the information they needed to code…

You have likely heard the myth that humans only use 10 percent of their potential brain power. Thankfully, scientists have debunked that myth in recent years, but the concept is alarming. What if it were true? What if we truly only had access to 10 percent of our potential? The thought is disturbing and leaves…

Update to Original Blog Post | October 5, 2018: Since this article was written most, if not all, healthcare delivery organizations should have received fully executed contracts with all of the AHCCCS Complete Care payers. The time for rapid cycle updates and implementation is upon us. And while some of the reporting requirements and metrics…

There are some things in life that we look at and say, “We should change that. The world would be so much better if we would all just do X, Y, Z.” Our healthcare system is a common focus of such comments. While I am grateful that so many people recognize the need for change…

Growing up just off the reservation in Wisconsin, I began noticing deficiencies in Native American healthcare at an early age. Seeing family and friends struggling to take care of themselves and access the proper healthcare to combat issues such as heart disease, diabetes, and amputation, I was inspired to make changes in my personal life…

In our modern, click-of-a-button world, the healthcare industry relies on technology to process data, maintain accurate records, and facilitate communication across the entire treatment team. That is why healthcare facilities must have a capable Chief Information Officer (CIO) or IT Director at the helm. Healthcare CIOs must be able to navigate the fast-paced, challenging world…